Client Relationship Checkup

Client Relationship Checkup

5 Ways to Know When It’s Time to Let Go

Let’s talk about something uncomfortable: that one client who makes your stomach drop when their name shows up on your calendar.

You know the one.

It started off great but the relationship has deteriorated to feel like an obligation.

How did you get into a place where your business is serving a client that doesn’t value your work and you don’t enjoy working with them? Have you ever stepped back and looked for the signs?

Here are five warning signs that a client relationship is going the wrong direction and what to do about it.
Client Relationship Checkup

Take Action Today

Make a list of all your current clients. Score them 1 to 10.

1 means: I’d offboard them tomorrow if I could.

10 means: I’d clone this client if I could.

Look at your 1s and 2s. What’s not working? Fix it or Fire them. For real.
Look at your 9s and 10s. What makes them such a great fit?

Then ask yourself:

What can I do today to attract more of the 10s?
How quickly can I offboard the 1s?

You don’t run a business. You own it.
You get to choose what work you do and who you do it for.

Let this be your checkup.
Let this be your permission slip.

Let this be your reminder: You didn’t start a business to feel trapped by it.
Pat Miller

Pat Miller

Founder of the Small Business Owners Community

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