How to fire your best employee for cause
If an employee did something that qualifies as a for-cause firing, they go, no matter how much revenue they carry or how much capacity you lose.
Training problem or wrong hire? How to tell the difference
A struggling employee is a training problem, the wrong seat, or the wrong hire. Three questions tell you which, and what to do next.
How to qualify a new client on the first call
Qualify a new client in the first five to ten minutes: ask what prompted the call, listen for the warning signs, and have a clear next step ready.
How many clients can you actually take on?
Your client capacity is what fits in the hours left after each client’s time, a buffer for bad weeks, and the hours it takes to run the business itself.
How to use AI in your small business
Using AI in your small business means treating it like a junior employee you just hired. Train it, connect it to your work, and give it one narrow job.
How to set boundaries working from home
Set boundaries working from home by training the people around you to tell a weekday from a weekend, using small repeatable signals instead of a confrontation.
How to monetize your slow hours
Monetizing slow hours means selling what you already do during the hours nobody is buying it. No new product needed, just a new buyer for a dead window.
Too busy to work on your business? How to break the loop
You’re too busy because the tasks eating your week are the ones you never get time to fix. Block time you’d otherwise sell and kill one repeating task.
How Do You Get Clients to Stay Longer?
You get clients to stay longer by getting them the results you sold them, and then making sure they know they got them.
What Do You Say at a Networking Event?
At a networking event, say who you help, what you do for them, and what they get out of it, then ask the other person a question.