Own Your Audience: Protect Your Business From Social Media Uncertainty

Own Your Audience: Protect Your Business from Social Media Uncertainty

Contributed by SBOC Member:

Pat Miller

Founder of the Small Business Owners Community

Imagine waking up and discovering your social media account is gone.

Maybe TikTok is banned. Maybe your Facebook or LinkedIn got hacked. Or maybe the platform just decided to close for good. If your entire audience lives on a platform you don’t control, that scenario could be a devastating blow to your business.

So how do you protect yourself from a meltdown like that? By owning your audience rather than renting it from a social network. Let’s break down why that matters and how to get started.

Renting vs. Owning Your Audience

Renting: You have fans or followers on a social platform—TikTok, Facebook, LinkedIn, Instagram, etc.—but you don’t have their email addresses, phone numbers, or mailing information. Your connection is completely dependent on that platform’s existence.
Owning: You have an email list or CRM with direct contact details. You can reach out whenever and however you want—no algorithm needed and no monthly ad spend required.

If you’re relying solely on social media, you’re putting your business at risk. One wrong click, one hack, or one platform closure, and your hard-earned followers may vanish into thin air.

Why Owning Your Audience Matters

Better Reach

Organic engagement rates on social media hover in the single digits. But with email, it’s not uncommon to see open rates of 20-50%—especially if you’re consistently offering value. That means more people see your content, more of the time.

Cost-Effective

Reaching your audience on social media often means forking over cash for ads. Meanwhile, sending an email is almost free. Over time, this can save your business thousands of dollars.

Valuable Data

When you own your database you gain powerful insights about what your audience clicks, views, and cares about. Use these insights to create more relevant content, tailor offers, and improve your overall engagement.

Personalization at Scale

AI is advancing at lightspeed. Soon, you’ll be able to send individualized emails to every subscriber, based on their interests, location, and past behavior. Your messaging becomes hyper-targeted and more impactful—no manual segmentation required.

How to Start Owning Your Audience

Pick a Platform

You need a way to collect and store data. Tools like Beehive, ConvertKit, Mailchimp, ActiveCampaign, or an all-in-one solution like Cultivating Sales (Go High Level) are great places to start.

Ask for Email Addresses

Events: If you host webinars or workshops, add a newsletter opt-in checkbox to your registration form.
Lead Magnets: Offer something valuable (a guide, checklist, free mini-course) in exchange for an email.
Contests: Incentivize sign-ups by hosting a giveaway where entry requires an email.
DM Outreach: If you’re active on social media, politely invite followers to join your newsletter for more exclusive content.

Consistently Provide Value

Don’t just collect emails and go silent. Create a regular schedule—like a weekly or monthly newsletter—to keep people engaged and interested in what you have to offer.

Leverage Your Community for Ideas

Looking for fresh ideas on what lead magnets or newsletters to create? Join a community of like-minded entrepreneurs.

Get Help from the Small Business Owners Community

Owning your audience is essential, but it can feel overwhelming. That’s why we created the Small Business Owners Community. Twice a week, we host Idea Slams, where members bring their biggest questions and challenges—like brainstorming a killer lead magnet—and get real-time feedback from fellow entrepreneurs.

We offer a two-week free trial to see if the community is a fit for you. If you’re ready to build and own your audience, this is the perfect place to start.

2-week free trial

Share, Grow, and Protect What You’ve Built

Don’t let a social platform decide the fate of your business. Owning your audience means higher engagement, more sales, and complete control over your future. It’s one of the most important moves any small business owner can make.

This blog was first shared in The Small Business Summary Newsletter—click here to subscribe!

Contributed by

Pat Miller

Founder of the Small Business Owners Community

Pat spent two decades in broadcasting management and hosting. After leaving the radio industry, he spent time consulting small businesses and realized the support system for entrepreneurs was broken. Where could you find help for improving small businesses and building real connections with other like-minded people. In June of 2020, the Idea Collective Small Business Community was born.